How to Find the Part Number?

Ordering the wrong replacement part is one of the most common and costly mistakes in commercial kitchen maintenance. Choosing the correct part number before placing your order saves time, reduces downtime, and ensures your equipment is back in operation as quickly as possible.
Why the Correct Part Number Matters
Commercial kitchen equipment manufacturers such as Broaster, Manitowoc, Comenda, Taylor, and many others produce multiple equipment models. Even when two parts look almost identical, they may differ in dimensions, voltage, temperature ratings, or other specifications.
Ordering a replacement part based only on its name (such as a thermostat, valve, or switch) often results in:
  • Receiving a part that does not fit your equipment.
  • Delays caused by returns and reordering.
  • Longer equipment downtime and lost productivity.

Step 1: Locate the Model and Serial Number Plate
Every commercial kitchen appliance has a manufacturer identification plate or label containing essential information, including:
  • Manufacturer’s name
  • Model Number
  • Serial Number
This plate is commonly located:
  • On the back or side of the equipment
  • Inside the door or access panel
  • Underneath the unit or base
Having both the model and serial number is the fastest way to identify the correct replacement part.
Step 2: Take Photos of the Existing Part
Before removing the damaged component, take clear photos from multiple angles whenever possible.
Also, photograph or note any numbers, labels, or codes printed directly on the part. These details help us verify the correct replacement, even when the printed number differs from the manufacturer’s current part number.
Step 3: Check the Parts Manual
Most equipment manufacturers provide Parts Manuals or Parts Breakdown diagrams that list every component with its corresponding part number.
If you don’t have access to the manual, simply send us your equipment’s model and serial number, and we’ll help identify the correct replacement part.
Step 4: Don’t Rely on Appearance Alone
Two parts may appear identical but have different specifications, including:
  • Voltage
  • Temperature rating
  • Dimensions
  • Connector type
  • Material or design revisions
Even a small difference can prevent proper operation, damage your equipment, or void the manufacturer’s warranty.
Can’t Find the Part Number?
No problem—we’re here to help.
Simply contact us via WhatsApp and send:
  1. The equipment manufacturer and model number
  2. A photo of the model/serial number plate
  3. A photo of the damaged part (if available)
Our specialists at Rtiz Parts are experienced in identifying the replacement parts for leading commercial kitchen equipment brands used throughout Saudi Arabia. We’ll help you confirm the correct part number before you place your order, giving you confidence that you’re ordering the right part the first time.